Evergreen Crossing and the Lofts

Its website lists short-term rehabilitation with physical, occupational, and speech therapy, long-term nursing care, hospice and palliative support, and respite stays. Specialty programs listed for this building include in-house dialysis, post-surgical care, cardiac management, and neurorehabilitation. It does not list a dementia-specific care line. Always confirm any specific service with the admissions team before deciding.

It is certified for 109 beds and houses about 93 residents on a typical day, so it is a mid-sized home that usually runs fairly full. It is also one of the newer nursing homes in its chain's Indiana group, federally certified in December 2014.

It is run as a for-profit corporation and is part of the CommuniCare family of companies, a family-owned operator with 121 facilities across six states. CommuniCare runs four other Indianapolis buildings — Allison Pointe, Hawthorne, Southpointe, and Wildwood — plus nearby centers in Carmel and Greenwood.

This is the main thing to dig into on a tour. Government inspectors give it 2 out of 5 stars overall: 1 star for health inspections, with 18 deficiencies cited in the most recent cycle, 2 stars for staffing, and 5 stars for quality-of-care measures. Reported nursing turnover was high — about two-thirds of registered nurses left over the reporting year, and 3 administrators departed. There are no federal fines on record. Ask what was cited, what changed, and who runs the building today. These ratings come from official inspections and reporting, not family reviews.

The center's admissions page says it takes admissions 24 hours a day, is a VA contracted center, is certified for the main federal and state health coverage programs, holds contracts with most managed care and commercial insurance plans, and offers private-pay options. Bring copies of all insurance cards at admission, and confirm your specific coverage with the admissions coordinator first.

Photos on file with us show a bistro counter with a grab-and-go case, a sun-lit dining nook, a den with a game table, a therapy gym with a treadmill and recumbent trainer, resident rooms with adjustable beds, and a shared kitchenette. The website also mentions outings to nearby Eagle Creek Park. Ask to see the same spaces on your tour.

Call the center at (317) 291-5404 or use the inquiry form on its website. The site does not post visiting hours, so ask when you call. The admissions team says it can meet families at the hospital or at home before admission to answer questions.