Grande Pointe Healthcare Commu

It is a large home, certified for 176 beds, with about 150 residents on a typical day. A bigger building can offer more services and more staff on site, but ask how the team keeps care personal and whether a bed is open in the level of care you need.

The facility's own program list is broad. It includes physical, occupational, and speech therapy; dementia and memory care, hospice and palliative support, and short respite stays; and specialty care with in-house dialysis and wound care with dedicated physicians. Its team also handles medically complex and post-surgical care. The site does not describe a locked or secured memory unit, so ask directly if that matters.

Yes. The facility's programs-and-services page lists in-house dialysis, which means residents who need it may receive treatment in the building rather than traveling to an outside clinic. Confirm the current schedule, staffing, and whether your specific treatment can be handled on site.

It is part of the CommuniCare family of companies, a network of about 121 homes across six states. In federal records it is listed as a for-profit corporation, and the building's legal operator is Merit Leasing Co., LLC. Note that official records call it Grande Pointe Healthcare Community while its website uses Grande Pointe Healthcare Center; it is the same building.

Federal regulators give it 2 out of 5 stars overall, which is below average. Health inspections are rated 2 stars, staffing 1 star, and quality measures 5 stars. Records also show three fines totaling about 137,000 dollars. Star ratings come from official government health inspections and reporting — they are a regulatory measure, not family reviews.

Because staffing is rated 1 star and registered-nurse turnover is around 60 percent, ask how many nurses and aides cover each shift and how long staff stay. Because inspections are 2 stars with fines on record, ask what was cited and what changed. Records show a resident council but no family council, so ask how families raise concerns. Always confirm services, availability, and coverage directly with the facility before making a decision.

The facility's admissions page says it takes admissions around the clock, works with the VA as a contracted center, is government-certified for both major public health-coverage programs, and accepts private pay. An admissions coordinator can walk you through the forms, so bring your insurance cards and confirm your specific plan.

The facility is at Three Merit Drive, Richmond Heights, Ohio 44143, and the phone number in federal records and on its page is 216-261-9600. The same number reaches the admissions team. The site does not publish set visiting hours, so call ahead to confirm current visiting rules before you go.