Willow Tree Healthcare Center

It is a mid-sized home, certified for 104 beds, with about 100 residents on a typical day, so it usually runs close to full. If you need a bed soon, ask about the current wait list.

Its own service list names physical, occupational, and speech therapy for short-term rehab, plus long-term skilled nursing. It also lists dementia and Alzheimer's care, hospice and palliative support, respite stays, wound care handled by dedicated physicians, and heart-recovery care, along with care for medically complex, pulmonary, and post-surgical needs. Confirm any specific service directly with the home.

The home's admissions page says it is a veterans-contracted center, which means it is set up to work with veterans' health benefits. If you or your loved one is a veteran, ask the admissions team to walk you through exactly what that covers for your situation.

The home lists dementia and Alzheimer's care, but its pages do not describe a separate locked or secured unit. If a secured setting matters for your family member, ask the admissions team how the memory-care area is set up and staffed.

It is part of the CommuniCare family of companies, a network of about 121 homes across six states, and several CommuniCare homes in West Virginia carry the Stonerise name. In government records it is listed as a for-profit corporation. The nearest CommuniCare home is in Martinsburg.

The federal rating program gives it 3 out of 5 stars overall, which is about average, with 3 out of 5 for both health inspections and quality measures and 2 out of 5 for staffing, and one fine of about 8,000 dollars on record. These star ratings come from government inspections and reporting, not from family reviews.

Staffing is the weakest score here at 2 out of 5, and registered-nurse turnover is about 56 percent, so ask how many nurses and aides cover each shift, how nights and weekends are staffed, and how the past fine was resolved. The admissions line is 304-725-6575; the home says it takes admissions 24 hours a day. We did not find posted visiting hours, so call ahead to confirm visiting days and times. Always confirm services and coverage with the facility before deciding.